Privacy Policy

Your privacy and data protection are important to us

Last updated: January 2024

Our Commitment to Privacy

At KYRUS Elevators, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our elevator services.

1Information We Collect

Personal information such as name, phone number, and email address when you contact us for services
Property information including building address and elevator specifications for service delivery
Communication records including service requests, complaints, and feedback
Technical information about your elevators for maintenance and repair purposes

2How We Use Your Information

To provide elevator maintenance, repair, and modernization services
To respond to your inquiries and service requests
To schedule maintenance appointments and emergency repairs
To send service updates, maintenance reminders, and important safety notifications
To improve our services and customer experience
To comply with legal and regulatory requirements

3Information Sharing

We do not sell, trade, or rent your personal information to third parties
Information may be shared with authorized technicians and service personnel for service delivery
We may share information with regulatory authorities when required by law
Anonymous, aggregated data may be used for business analysis and improvement

4Data Security

We implement appropriate security measures to protect your personal information
Access to your information is limited to authorized personnel only
We use secure communication channels for sensitive information
Regular security audits and updates are conducted to maintain data protection

5Your Rights

You have the right to access your personal information we hold
You can request corrections to inaccurate or incomplete information
You may request deletion of your personal information, subject to legal requirements
You can opt-out of non-essential communications at any time

6Contact Information

If you have questions about this privacy policy, please contact us:
Email: info@kyruselevators.com
Phone: +91 63513 39545 / +91 9016223515
Address: KYRUS Elevators, Golden Plaza Market, Shop Number-358, Basement, Ring Rd, Surat, Gujarat-395002

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date.

By continuing to use our services after any changes to this Privacy Policy, you acknowledge that you have read and understood the updated policy.