Privacy Policy

Your privacy and data protection are important to us

Last updated: January 2024

Our Commitment to Privacy

At KYRUS Elevators, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our elevator services.

1Information We Collect

  • Personal information such as name, phone number, and email address when you contact us for services
  • Property information including building address and elevator specifications for service delivery
  • Communication records including service requests, complaints, and feedback
  • Technical information about your elevators for maintenance and repair purposes

2How We Use Your Information

  • To provide elevator maintenance, repair, and modernization services
  • To respond to your inquiries and service requests
  • To schedule maintenance appointments and emergency repairs
  • To send service updates, maintenance reminders, and important safety notifications
  • To improve our services and customer experience
  • To comply with legal and regulatory requirements

3Information Sharing

  • We do not sell, trade, or rent your personal information to third parties
  • Information may be shared with authorized technicians and service personnel for service delivery
  • We may share information with regulatory authorities when required by law
  • Anonymous, aggregated data may be used for business analysis and improvement

4Data Security

  • We implement appropriate security measures to protect your personal information
  • Access to your information is limited to authorized personnel only
  • We use secure communication channels for sensitive information
  • Regular security audits and updates are conducted to maintain data protection

5Your Rights

  • You have the right to access your personal information we hold
  • You can request corrections to inaccurate or incomplete information
  • You may request deletion of your personal information, subject to legal requirements
  • You can opt-out of non-essential communications at any time

6Contact Information

  • If you have questions about this privacy policy, please contact us:
  • Email: info@kyruselevators.com
  • Phone: +91 63513 39545 / +91 9016223515
  • Address: KYRUS Elevators, Golden Plaza Market, Shop Number-358, Basement, Ring Rd, Surat, Gujarat-395002

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date.

By continuing to use our services after any changes to this Privacy Policy, you acknowledge that you have read and understood the updated policy.